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Payment Scams.

Tricked into transferring money to a fraudster? You may be entitled to recover what you lost.

Start your claim Read the FAQs
/ Overview

Lost money to a scam?

Authorised Push Payment (APP) scams happen when a scammer convinces you to transfer money from your bank account directly to theirs. These scams can be very convincing and often look like they're coming from someone you trust — your bank, a family member, or a legitimate business.

At Justizia Law we specialise in recovering money lost to all types of scams. Whether it involved a fake invoice, someone pretending to be your bank, or a bogus investment, our expert team will guide you through the claims process and fight for the compensation you deserve.

/ Frequently asked

Questions, answered.

01What is an APP scam?+
An Authorised Push Payment (APP) scam is where you are tricked into authorising a payment to a fraudster's account. Under the Contingent Reimbursement Model and newer mandatory reimbursement rules, banks can be required to refund victims.
02Can I claim if I authorised the payment myself?+
Yes. The fact that you authorised the payment is what makes it an APP scam. Banks have a duty of care to protect you from foreseeable harm, and recent regulations strengthen your right to reimbursement.
03How long do I have to make a claim?+
You should report the scam to your bank as soon as possible. Statutory time limits apply, but we can review your case even if it's been some time since the loss.
04Will making a claim cost me anything?+
We operate on a No Win, No Fee basis — if we don't win your case, you don't pay a penny.
05What if my bank has already refused to refund me?+
We can still help. We escalate cases to the Financial Ombudsman Service and pursue legal action where appropriate.
/ Start your claim

Complete the form to start your Payment Scams claim.

Free, confidential, no-obligation. Most assessments receive a response within 24 hours.

/ Payment Scam Claim
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