What is a No Win, No Fee agreement?
A No Win, No Fee agreement — formally known as a Conditional Fee Agreement (CFA) — means you do not pay our legal fees if your case is unsuccessful. If you win, you pay our basic charges plus a "success fee", which is a percentage uplift on those charges. The success fee is intended to reflect the risk we take on by acting for you on a no-win-no-fee basis.
What you pay if you win
- Our basic charges — for the legal work we have done. In many consumer claims these are recovered from the opponent.
- A success fee — a percentage of your damages, capped in line with the relevant regulations. The cap and the exact percentage will be set out in your CFA.
- Any disbursements — third-party costs such as court fees, expert reports and barristers' fees, where these have not already been recovered or covered by insurance.
- ATE insurance premium — where an After-the-Event policy has been arranged on your behalf.
What you pay if you lose
If your claim is unsuccessful, you do not pay our basic charges or success fee. In eligible cases, an After-the-Event (ATE) insurance policy will cover your opponent's legal costs and disbursements — meaning you are protected from those liabilities. We will tell you, in writing, before you sign anything, whether ATE cover applies to your matter and on what terms.
Eligibility
Not every case is suitable for a No Win, No Fee arrangement. We will only offer you a CFA after we have reviewed your circumstances and concluded that there are reasonable prospects of success. Where a CFA is not suitable, we will explain why and discuss any alternative funding options that may be available.
Cancellation rights
Under the Consumer Contracts Regulations 2013, where you instruct us off-premises (for example, online or over the phone) you have a 14-day right to cancel. We will give you the prescribed cancellation notice when you sign your client care documents.
Transparency on costs
Before you sign a CFA we will provide you with clear, written information setting out: how our charges are calculated, the success fee percentage and cap, any deductions that may be taken from your damages, the role of ATE insurance, and the situations in which you might still have to pay something — for example if you fail to co-operate, mislead us, or terminate the agreement without good reason. We will keep you updated on costs as your matter progresses.
You are not obliged to use a claims management company, introducer or any other third party to pursue a claim. You may bring a complaint directly to the relevant business, escalate it for free to the Financial Ombudsman Service, or in some cases to the Financial Services Compensation Scheme — without paying any fee.
Next step
Tell us briefly what happened. We'll review your circumstances confidentially, free of charge, and tell you whether a No Win, No Fee arrangement is right for you.